Where Reliability & Flexibility Meet
The StarSystem® Hybrid cloud communication solution offers the best of cloud-based and on-premise Unified Communications ensuring unparalleled scalability, flexibility, and reliability.
This innovative solution is powered by Star2Star's unique Hybrid Architecture which includes the on-premise StarBox® Voice Optimized SD-WAN and cloud-based Constellation™ Network components. Hybrid Architecture enables StarSystem® Hybrid to guarantee 99.999% uptime, built-in business continuity, and voice-optimized call routing and controls for end-to-end communications support.
StarSystem® Hybrid scales from small to enterprise businesses and provides a complete suite of advanced UC features designed to boost productivity while reducing costs. Custom development and integration is also available to create the ideal communications system for your unique workflows.
The StarSystem® Hybrid Solution Includes:
- Unified voice, video, mobile, chat, fax, conferencing, presence management, and more
- SD-WAN voice-optimized call routing and controls
- Built-in business continuity features including continuous monitoring, disaster avoidance, and recovery
- Multiple levels of failover including mobile phones, voicemail-to-email, and 4G LTE
- Custom and turnkey integration options with the StarPaaS Integration Platform
- Dynamic scalability for small to enterprise offices
Key Features & Benefits
StarSystem® Hybrid leverages our exclusive, pioneering Hybrid Architecture technology which combines the best of cloud-based and on-premise systems. The StarBox® Voice Optimized SD-WAN and Constellation™ Network work together to provide the most reliable Unified Communications on the market.
StarBox® Voice Optimized SD-WAN
As the on-premise component of StarSystem® Hybrid, the StarBox® manages the traffic flow of your communications. It provides crystal clear call quality, real-time network adaptation, and continuous monitoring services for communications with no delay, echo, distortion, or downtime.
The Constellation™ Network serves as the cloud-based component of Hybrid Architecture. All of your communications are dispatched along the best possible path through this network of call routing nodes and secure data centers. Not only will your communications be fast and high-quality, they will also be continuously optimized in the event of network issues.
The StarSystem® Hybrid solution is designed to optimize your operations from one location to several. All phones are connected and operate as a single system allowing for direct extension dialing, seamless call transfers, ring groups, call queues, and more.
End-To-End Business Continuity
StarSystem® Hybrid stands out as the most reliable Unified Communications system available on the market. This system leverages built-in network monitoring, disaster avoidance, and recovery features that prevent your communications from experiencing lags, jitter, or failure with 99.999% uptime guaranteed.
Advanced Unified Communications Features
Our Hybrid platform is known for being one of the world's most complete UC systems on the market as part of our Full Spectrum Communications Solution. StarSystem® Hybrid comes with built-in advanced features that would be charged as an add-on with other systems. Our advanced features suite includes:
- Advanced Call Center
- Analog Device Support
- Call Recording
- Call Transfer, Park, Intercom, & Paging
- Custom Music / Message On Hold (MOH)
- Extension User Rights
- Faxing & Mobile Faxing
- Find-Me / Follow-Me Call Forwarding
- Flexible Call Routing
- HD Voice Call Clarity
- Instant Messaging
- Line Pooling & Bursting
- Multi-Layer Cloud Auto Attendant
- Multi-Location Ring Groups
- Paging & Group Paging
- Presence Management
- Reporting & Analytics
- Softphone & Home Office Extensions
- Time-Based Call Routing
- Unlimited Conference Calling
- Unlimited Voicemail
- Video Conferencing
- Voicemail Groups
- Web-Based User Administration