Star2Star User Bundles
The Industry’s Best Value For The Most Affordable Price
Leverage the solutions your business needs to thrive for the market’s most competitive values.
Professional Bundle
The Professional Bundle is a complete communication and collaboration solution for your business.
It contains:
- Business Voice
- Text Messaging
- Team Hub
- Video Meetings
- Employee Alerts
MOST POPULAR
Collaboration Bundle
The Collaboration Bundle contains all the features of the Professional Bundle plus extended features in:
- Text Messaging
- Team Hub
- Video Meetings
The Collaboration Bundle also provides Digital Fax and CRM Integration functionality.
Customer Service Bundle
The Customer Service Bundle contains all the features of the Collaboration Bundle with the addition of:
- Service Insight
- Expanded Team Hub features
Service Insight provides improved customer experiences and employee productivity with real-time, in-depth business analytics.
Contact Center Bundle
The Contact Center Bundle is the most complete Star2Star Bundle with the addition of our full-featured Contact Center Solution.
Contact Center is designed to elevate the customer experience and gain efficiencies with actionable intelligence.
User Bundle Comparison
Find The Best Solution Set For Your Business
Business Voice
Professional Bundle
Collaboration Bundle
Customer Service Bundle
Contact Center Bundle
Full unified communication suite with voice, conferencing & reporting
Desktop & mobile softphones
Voicemail to Email
Low cost phone rental options
Includes receptionist console
Robust auto attendant
Pooled shared lines
Find-Me/Follow-Me
Key system emulation
Text Messaging
Professional Bundle
Collaboration Bundle
Customer Service Bundle
Contact Center Bundle
Supports desktop & mobile
Outbound SMS
1000
Unlimited
Unlimited
Unlimited
Inbound SMS
Unlimited
Unlimited
Unlimited
Unlimited
SMS/MMS Support
SMS
SMS/MMS
SMS/MMS
SMS/MMS
Team Hub
Professional Bundle
Collaboration Bundle
Customer Service Bundle
Contact Center Bundle
Persistent team messaging with individual & group channels
External guests & collaborators
2
5
20
20
Integrated voice & video meetings
File sharing & management
Company & personal contact directory
Productivity tools including tasks, notes, voting/polling & more
Advanced search
Integrations through app extensions with Office 365, G Suite & more
3
Unlimited
Unlimited
Simultaneous screen sharing
Enhanced secure meeting options & audit logs
Video Meetings
Professional Bundle
Collaboration Bundle
Customer Service Bundle
Contact Center Bundle
Hosts & participants can join from mobile, tablet, desktop & telephone
Personal meeting ID
Host scheduled & instant meetings from anywhere
Simultaneous screen share
Record meetings
Digital Fax
Professional Bundle
Collaboration Bundle
Customer Service Bundle
Contact Center Bundle
Up to 100 pages per month included
Templates for cover page
Send & receive faxes on desktop & mobile
Packaged Applications
Professional Bundle
Collaboration Bundle
Customer Service Bundle
Contact Center Bundle
Employee Alerts: Instantly reach employees during emergency situations via SMS & Email
CRM Integration: Click to call, screen pop & call logging support for the most ubiquitous CRM solutions
Service Insight
Professional Bundle
Collaboration Bundle
Customer Service Bundle
Contact Center Bundle
Full-featured auto attendant & unlimited queues
Supervisor heads up display
Supervisor agent monitoring
Post-call review
Net promoter score
Supports remote customer service professionals
Historical data & trend analysis call center
Contact Center Solution
Professional Bundle
Collaboration Bundle
Customer Service Bundle
Contact Center Bundle
Advanced ring strategies
Unlimited queues & queue groups
Queue & agent monitoring
Advanced reporting & analytics
Agent assessment & coaching tools
Agent login & endpoints
Multiple action keys
Robust automated attendant
Supports remote agents
Skills based routing
Queue call back
Post call surveys
Add-Ons
- Packaged Apps
- Urgent Notification Basic
- Urgent Notification Professional
- Mass Notification
- Desktop-as-a-Service Deployment
- Disaster Recovery-as-a-Service
- SD-WAN
- PSTN Fax