Star2Star Communications, developers of “The World’s Most Scalable Cloud Communications Solution,” today announced that the company’s solution, Contact Center, was named as a 2015 CUSTOMER Contact Center Technology Award winner presented by CUSTOMER magazine.
This tenth-annual Contact Center Technology Award honors vendors and technologies that have embraced technology as a key tool for customer service excellence. This award distinguishes their success as innovators, thought leaders, and market movers in the contact center and customer care industries.
“This award is the latest in a long series of wins for Star2Star”, said Michelle Accardi, Chief Marketing Officer. “We’ve made several key enhancements to Contact Center, including improved reporting and alerting tools that are extremely easy to deploy”, she continued.
Contact Center is a full-featured inbound contact center, available as an optional service for Star2Star customers of any size. Contact Center is provided as a service, so it does not require any additional hardware or software.
Founded in 2006 in Sarasota, Florida, Star2Star Communications delivers the World’s Most Complete and Scalable Cloud Communications Solution. Star2Star’s award-winning, patent-pending Constellation™ Network overcomes the reliability and quality limitations of other communications technologies.
In the past four years, Star2Star was named to the Forbes Most Promising Companies list, the Deloitte Technology Fast 500 three times, and the Inc. 500|5000 four times. Star2Star also recently received Inc. Magazine’s Hire Power Award honoring the top private business job creators in the country. The company was recognized by Gartner in their 2014 Magic Quadrant for Unified Communications as a Service, and was named by Infonetics as a Top 10 Hosted Business VoIP/UC Provider.
Star2Star Communications solutions are sold through a diversified network of partners that include distributors, master agents, managed service providers and certified installing dealers. Available across North America, Star2Star systems are used by hundreds of thousands of business users, including large national chains with multi-location communications footprints.