Star2Star Communications, a global leader in cloud-native collaboration for the enterprise, announced today that TMC, a global, integrated media company, has named their leading enterprise platform as a 2019 CUSTOMER Product of the Year Award winner. This is the fifth consecutive year Star2Star has been recognized with this award.
The 2020 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their customers.
Star2Star’s enterprise platform of communications, collaboration, and integration solutions revolutionizes business operations by offering flexibility, scalability, and productivity tools. Companies can select their preferred technology from a range of options including pure to on-premises cloud, advanced communications features, collaboration tools, and integrations. Star2Star’s goal is to provide solutions that connect businesses to the people and processes that matter to them.
“Our customers’ experiences are a top priority for us,” said Michelle Accardi, President and Chief Revenue Officer at Star2Star. “We designed all of our solutions to be fully customizable and work together as a seamless productivity platform. We are honored to receive recognition for our efforts.”
“On behalf of TMC and CUSTOMER magazine, I would like to congratulate all of the winners of a 2020 Products of the Year Award,” said Rich Tehrani, CEO, TMC. “Every year I am so impressed by each winning company’s dedication to quality in solutions that benefit the overall customer experience – while driving ROI for companies that use them.”
The results of the 2020 CUSTOMER Product of the Year Award will be published in the 2020 2nd Quarter issue of CUSTOMER magazine.
In an increasingly complex world, businesses need to simplify the way they communicate, collaborate, and seamlessly integrate third-party applications into their operations and processes. Star2Star meets that need with its patented cloud-native collaboration platform designed for the modern enterprise that extends the company's record of success in maintaining a 99.4% customer retention rate.
Star2Star has delivered consistently innovative solutions to enterprise communication and collaboration challenges since 2006. Throughout its history, it has demonstrated a commitment to the continuous upgrading of cutting-edge technology to anticipate and address rapidly evolving enterprise needs. The company entered the market as the only UCaaS provider with an on-premises cloud platform that combined cloud flexibility with an ultra-reliable proprietary network. Today, its suite of enterprise communication and collaboration solutions offers unparalleled value, reliability, quality, scalability, and capacity to unify people and processes within an intuitive, cloud-native environment.
Star2Star has been named to such prestigious lists as the Deloitte Technology Fast 500, Inc. 500|5000, IHS Markit Top 10 Hosted Business VoIP/UC Provider, and Forbes Most Promising Companies. Recognition of its pioneering innovation in the enterprise cloud market extends to major industry analyst indicators such as inclusion in the Frost Radar North American Hosted IP Telephony and UCaaS Industry reports and the Gartner Magic Quadrant for UCaaS, Worldwide.
Director of Communications