Sarasota, FL - Star2Star Communications, provider of the World's Most Complete Full Spectrum Communications Solution with options ranging from Hosted to Hybrid, announced today receiving recognition as CUSTOMER Magazine's Product of the Year for the third time. This honor was awarded in recognition of their innovative Hybrid Unified Communications System, StarSystem® Hybrid, the distinguished flagship product of Star2Star's Full Spectrum portfolio.
TMC, a global, integrated media company, bestowed this award. The 2018 CUSTOMER Product of the Year Award recognizes vendors who are advancing the call center, CRM, and teleservices industries one solution at a time. The award highlights products which enable their partners to meet and exceed the expectations of their customers.
Full Spectrum Communications is Star2Star's end-to-end Unified Communications suite, with scalable solutions that meet even the most demanding enterprise needs. These include StarSystem® Hybrid, StarSystem® Hosted, Voice Optimized SD-WAN, and more. All solutions are equipped with an advanced features suite that unifies voice, video, mobile, chat, and fax communications with additional product-specific features tailored to the customer's needs. StarSystem® Hybrid boasts a 99.999% uptime guarantee with built-in business continuity and 24/7/365 call quality monitoring features for ultra-reliable communications.
"Our Full Spectrum Communications Solution represents the future of this industry," said Michelle Accardi, President and Chief Revenue Officer at Star2Star. "We are immensely proud to offer this end-to-end, industry-recognized solution to our customers around the globe. StarSystem® Hybrid is the solution that placed Star2Star on the map as an innovator, and it continues to demonstrate excellence and unparalleled quality, reliability, and scalability for our customers. We will also continue to evolve our portfolio with exceptional solutions like StarSystem® Hosted and SD-WAN."
Rich Tehrani, CEO at TMC, said: ". . . It is my pleasure to honor Star2Star with a 2018 Product of the Year Award. Its Full Spectrum Communications Solution has proven deserving of this elite status, and I look forward to continued innovation from Star2Star in 2018 and beyond."
About Star2Star Communications
Founded in 2006 in Sarasota, Florida, Star2Star Communications empowers global business success with a Full Spectrum Communications Solution. With options ranging from Hosted to Hybrid, Star2Star offers unparalleled value, reliability, quality, and scalability. Star2Star unifies business communications including voice, video, fax, mobile, chat, and presence management. Merged with Blueface, the leading pan-European UCaaS provider, Star2Star possesses a global influence and customer base. Blueface's proprietary cloud voice platform supports businesses of all sizes, ranging from small-to-medium to large enterprises and strategic wholesale customers.
Star2Star's award-winning, patented Constellation™ Network overcomes the reliability and quality limitations of other communications technologies and enables companies to choose the deployment methodology that aligns best with their needs. For businesses who require high-quality voice, redundant networks for continuity, and ultra-reliable communications, Star2Star's Hybrid architecture offers the highest guaranteed SLAs in the industry at an affordable price. Businesses with less complexity, who seek the best communications capabilities for their employees and customers, can consider Star2Star's Hosted solution the optimal choice.
With a customer retention rate of 99.85%, Star2Star has been recognized by a multitude of leading analysts. In the past seven years, Star2Star was named to the Forbes Most Promising Companies list, the Deloitte Technology Fast 500 five times, and the Inc. 500|5000 seven times. The company was also named by IHS as a Top 10 Hosted Business VoIP/UC Provider and has been in the Gartner Magic Quadrant for UCaaS, Worldwide for the last four years.
The 20th Annual Products of the Year Award winners will be published in the 2018 first quarter issue of CUSTOMER magazine.
Director of Communications