Are your employees spending the majority of their time locating other team members, sending dozens of follow-up emails, filtering through voicemails, and taking multiple calls? Your current phone system’s lack of innovate features could be crippling employee productivity, holding you back from competing in today’s fast-paced business environment.
In fact, the average worker squanders away 1.8 hours per eight-hour work day, costing U.S. companies an astonishing $544 billion in lost productivity each year, according to data collected from a Salary.com and America Online survey.
Unified communications (UC) can help close the communication gap thanks to its integration of real-time and non-real time communication services, giving businesses more ways to communicate and stay in touch both internally and externally.
Gone are the days when you had to walk down the hallway to see whether a colleague was at his or her desk or travel to the office to check your voicemail. With UC features like presence, chat, and paging, employees can quickly determine if an employee is available, which eliminates the time spent searching for them. Moreover, voice messages can be delivered to your email address as an attachment with a reminder notification sent your phone, ensuring that no call or business opportunity goes unattended.
Just because you’re not in the office, does not mean business comes to a halt. Unified communications gives employees the ability to seamlessly work remotely and on the go. For example, employees have the ability to share documents, receive and send emails, and videoconference all from their mobile device.
Don’t let your legacy phone system hold you back; increase communication and productivity by empowering your employees with unified communications.