From the minute they wake up to the second they fall asleep, some people don’t stop using their mobile devices. Whether it’s to check social media, watch their favorite TV show, or to quickly catch up on emails, people are glued to their devices.
Since people are obsessed with their mobile devices, it shouldn’t be a surprise that employees prefer to use their personal mobile devices at work. In fact, the majority of employees who work at companies that have bring your own device (BYOD) policies primarily use their personal device as their work device, according to an online survey by Deloitte. A supporting study by Spiceworks found that 35 percent of devices in today’s workplace are employee-owned.
Employees prefer to use their own mobile devices at work, and a growing number of them have come to expect it. In particular, millennials—persons currently between the ages of 17-34—entering the workforce are expecting their employers to offer a BYOD policy or at the very least, a mobile solution that allows them to take calls and receive information via their preferred mobile device, such as a smartphone or tablet.
That’s not all that is driving mobile demand in the workplace. An increasing number of employees are working from the road, and therefore don’t have access to their desktop. These road warriors need an easy way to keep in touch with the office and clients via their mobile phone.
Luckily for businesses, today’s leading communications providers offer a suite of mobile unified communications (UC) solutions that free on-the-go workers from their desks. For example, Star2Star has an impressive catalog of mobile features.
Star2Star can turn iOS and Android devices, and even desktop or laptop computers, into fully featured softphones that use employees’ assigned work extensions. This extension will even show up on Caller ID when the employee dials out, so employees don’t have to use their personal phone number.
What’s more, phones using the Mobile Softphone (iOS) and Mobile Softphone (Android) applications can both make and receive calls using any Internet connection, including public Wi-Fi hotspots, without using any airtime minutes. No Internet connection available? No problem because calls can be placed over a 3G/4G connection.
In addition to Star2Star’s mobile capabilities, users can use a number of Star2Star's other features and services. For example, Star2Star users can access their voicemail from mobile devices, so no important message ever gets missed. Softphone users appear on Receptionist Console, Star2Star’s presence management solution, making it easy for managers and co-workers to know if they are currently reachable. Users can also access their User Settings and personal contacts list.
Your employees prefer using their mobile devices. So rather than force them to use an outdated desk phone with limited communication features, why not give them what they want and allow them to use their preferred mobile device? With Star2Star, giving employees what they want is easy and, more importantly, affordable.
To learn more about Star2Star’s suite of mobile unified communication solutions,