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As a business owner, you are accustomed to juggling a dozen of tasks at once; from managing your employees to ensuring that customers are satisfied.  You have little to no time to worry about whether your communications system is working properly. 

Fortunately, you don’t have to worry with a sophisticated unified communications (UC) system. UC technology – the integration of enterprise, communication services such as chat, presence, VoIP, video, and mobility – allows your business to run efficiently and productivity.

When compared to outdated on-premise communication systems, UC is faster, requires less maintenance, and provides uninterrupted service ability. Additionally, UC provides employees with optimal efficiency, as they can easily communicate via sophisticated features.

It’s no wonder why the global unified UC market size is expected to reach USD 75.81 billion by 2020, growing at a CAGR of 16.3 percent from 2014 to 2020, according to Grand View Research. In addition, North American UC market is expected to dominate the global industry, contributing to over 35% of the overall revenue.

UC is a perfect fit for all types of businesses. Whether you run a small businesses or a large enterprise, UC can help you improve productivity, increase efficiency, and grow.  Here are some ways in which UC can solve your biggest business needs:

  • Continuity: Is your business located in an area where the weather is unpredictable? Perhaps you’re on the East coast where the winters are especially bad or the Midwest where tornadoes are frequent. UC guarantees uptime, making sure that your customers, partners, and suppliers are able to reach you at any time. In addition, it ensures that your business doesn’t experience downtime that can cost you millions. 
  • Rapid growth: Is your business experiencing rapid growth, demanding that you bring on a number of new employees? With a sophisticated UC system, you don’t have to pay thousands of dollars or wait weeks for employees to get set up with communication tools. With UC, distributed enterprises have virtually limitless scalability. What’s more, most providers have flexible pricing options, allowing you to implement a system that fits your budget.
  • Reduce costs: If you have a traditional communication system, you are likely used to paying high prices for updates and maintenance. With UC, you can meet all your communication needs without the high costs. For example, you can pick and choose which features you want so you don’t pay for anything that you won’t use. 
  • Productivity: Does your business deal with a large volume of incoming calls? A poor communication system can reflect badly on your business and leave a bad taste in customers’ mouths. With UC, your employees have access to sophisticated applications, such as CRM integration, which will allow them to better service customers. 

UC is a highly valuable tool for businesses large and small. Whether you need to increase productivity or you need to quickly ramp up communications, UC is able to help your business fulfill those needs at a low cost that fits in your budget.

So what are you waiting for? Let Star2Star help tackle all of your business needs with our powerful suite of communication and voice solutions, such as voice features, mobile applications, and conferencing. 


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