Disaster Recovery

Summer is here! Which means hurricanes will be following shortly.

A whopping 52 tornadoes touched down across eight different states across the U.S. over Memorial Day weekend. 

Related: UCaaS 101: What To Know Before Getting Started

According to the National Oceanic and Atmospheric Administration, 14 tornadoes touched down in Indiana, while 10 touched down in Colorado. Ohio saw nine tornadoes, while others were reported in Iowa (six), Nebraska (five), Illinois (four), Minnesota (three), and Idaho (one). 

The storms brought widespread destruction, damaging homes and businesses, blowing out windows and knocking down trees. Many areas remain without access to vital services. 

Related: Business Continuity & Disaster Recovery

Businesses should take this weather event as a warning, to be on high alert heading into the busy summer storm season. Right now, much of the U.S. is entering peak tornado season. Coastal businesses, meanwhile, are about to enter hurricane season. It’s that time of the year when nature can be wildly unpredictable.

Every company, regardless of size or location, should therefore have a system in place to guarantee seamless disaster recovery.

What can disaster recovery do for you?

Disaster recovery refers to a set of tools and procedures that work to restore and maintain business communications following a natural or human-induced outage.

Related: Hurricane Season Is In Full Swing--Protect Your Business

Disaster recovery is critical for maintaining communications. Without a disaster recovery system in place, it can be impossible to correspond with customers and business partners and maintain operations. Sales, marketing, customer support, executive, and R&D teams will all struggle to operate without functioning voice, video, text, and data. 

Related: Ride Out Hurricane Season With A Resilient Communications System

With this in mind, it’s important to be careful about the disaster recovery system that you implement. Not all systems offer the same level of quality and reliability. 

Key benefits to look for:

Here are some top things to consider when purchasing a disaster recovery system for your business: 

Responsiveness: In the event of an outage, the last thing you want is a service delay. This is especially important for mission critical organizations like emergency response centers and medical facilities. Such organizations need to be able to field calls to guide local citizens to safety and reduce panic during weather events. 

Related: Why Disaster Recovery Is Critical For Your Business

A disaster recovery system should be able to automatically detect an outage, and seamlessly take over as the primary business phone system. Responsiveness should be a deal breaker when shopping for a disaster recovery system. 

Connectivity: The trick with disaster recovery is to have numerous communications lines running into the organization at all times. If you are using VoIP, for instance, you’ll want to support it with backup phone lines and 4G LTE for failover. This way, service can continue even if the internet goes down. 

Related: Checklist For Buying A Business Phone System

This can be expensive, and so it helps to partner with a service provider that can offer connectivity through multiple business partners. 

Ease of use: Depending on the severity of an outage, it’s possible you could lose access to your main business phone system for days or weeks. Therefore, you should always have a quality backup phone system in place so that your employees can communicate in a way that is enjoyable and user-friendly. Ideally, employees should be able to maintain productivity on the backup system. It should not be a burden to use. 

Related: Disaster Avoidance & Recovery

Supporting communications: To that point, employees will need more than just backup voice service during an outage. They will also need to access tools like email, fax, and conference rooms. Look for a solution that can provide all these services in one centralized, cloud-based location.

Here’s the most important takeaway: 

Don’t wait for a major storm to strike to realize you need disaster recovery. Act now, so that your company can continue operating no matter what happens to the surrounding area—hurricane, tornado, fire, flood, or earthquake. 

 


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