One of the top reasons why businesses undergo digital transformation is to create a framework that promotes continuous growth and innovation. In a recent study, for instance, 71 percent of CDOs, CMOs, and IT professionals said they believe it will give their business more freedom to innovate.
Digital transformation, in other words, is about much more than simply migrating away from traditional legacy systems and adopting new technologies. It’s all about learning how to be comfortable in a state of constant change and disruption.
It’s largely for this reason why Unified Communications (UC) has emerged as a main driver. By deploying UC, it’s possible to converge all voice, video, presence, and collaboration apps into a single, cloud-based repository. UC provides easy, reliable, and secure access to the critical tools that employees need to work together and remain productive in today’s fast-paced, highly-distributed business environment. A robust UC platform will keep employees glued to their base, instead of navigating across multiple programs.
UC Supports Digital Transformation
UC, it should be noted, can also help businesses overcome larger transformation efforts, by removing communications barriers that can impede progress. Digital transformation is no easy process, as evidenced in the above-mentioned study where 78 percent of respondents claimed they have experienced difficulties implementing it. One fifth, for that matter, said that executing their digital transformation project was extremely difficult. A UC platform makes it much simpler to engage, as it removes many of the pain points that typically hold projects back from being successful. With UC, it becomes much more intuitive to share and edit documents and to measure progress. Plus, a UC platform will provide greater resiliency from unplanned network downtime.
Pairing SD-WAN & UC
This leads us to the next point, which is UC’s close relationship with software-defined wide area networking (SD-WAN). More and more cloud-based UC providers today are choosing to partner with SD-WAN enablers to streamline the delivery of their services across remote offices and branch locations. With SD-WAN, a business can intelligently route network traffic and establish policies to ensure that critical apps receive adequate amounts of resources. This results in higher-quality communications for end users. Plus, it saves money and reduces IT strain across the enterprise.