There may be a new form of universal currency in today’s competitive and sometimes fragmented marketplace: trust.
The speed and mobility of business today means more opportunity than ever, but even as a fast-paced business landscape offers a seemingly infinite number of opportunities, it also poses significant threats to companies that aren’t properly prepared.
Telecom resellers know all too well about ever-expanding customer demands. For those agents and service providers feeling the pressure (particularly from customers looking for a top-flight unified communications system) partnering with Star2Star is a good plan of action.
Star2Star’s Partner Program helps its telecom partners build trust with customers in several important ways:
- Reliability: Star2Star guarantees 99.999% uptime and a system that has maintained 100% voice uptime since 2011.
- Cost savings: Merging all communications channels into one system helps customers avoid unnecessary expenses.
- Robust feature set: From videoconferencing to presence to chat, Star2Star’s system offers anything a customer could ever want.
Because their solutions match business needs of any size and scope and offer unparalleled support and data tracking, Star2Star is able to guarantee almost zero customer churn, with a customer retention rate of 99.85%. This keeps customers satisfied for the long term and commissions rolling in to the reseller.
Star2Star’s program also features the best compensation model of any telecom partner, assuring partners a familiar model that facilitates short-term cash flow and high-value evergreen commissions. In turn, resellers can quickly expand their product portfoli0 without major additional capital expenses and bolster their bottom line.
In the era of the customer, trust is inextricably linked with profit or loss. With that in mind, perhaps it’s time to consider whether you are doing everything in your power to ensure your customers never lose faith in you. For more information about how you can build customer trust with Star2Star's partner program: