UCaaS: Enhance Your Business Productivity

What UCaaS Can Give You That Other Communication Technologies Can’t

Unified Communications as a Service (UCaaS) is more than just cutting-edge technology. It represents a fundamental shift in business communications, and one that your company should be utilizing.

Traditional phones, in other words, are very limited in scope. They offer one thing: Voice service. With UCaaS, however, voice service is just one selling point along with features like video conferencing, fax, messaging, and more. UCaaS combines multiple communications technologies into a single, cloud-based system that can be accessed from any location.

Unified Communications vs. UCaaS

UC and UCaaS largely offer the same features, such as real-time messaging, voice and telephony, presence, video and audio conferencing, and more. However, there is an important difference that makes UCaaS distinct from traditional unified communications.

Instead of using on-premises systems, the deployment method for UCaaS is through cloud-based technology. While both have their advantages, the most enticing aspects of UCaaS is that it is subscription-based, less expensive, and less of a hassle to set up and maintain.

Visit our parent company's, Sangoma, website to learn more about Unified Communications as a Service.

Top Benefits Of Using UCaaS

• Improved Engagement
• Enhanced Productivity
• Guaranteed Continuity
• Lower Monthly Costs
• Better Customer Service
• Less Hardware

These are important benefits to consider if you are a small or growing company. You can enjoy the same features of larger companies but tailored to the unique needs of your organization. When it's time to upgrade and add more users, you can do so without purchasing more hardware.

Read more about these UCaaS benefits and more from our parent company, Sangoma Technologies: What is Unified Communications as a Service (UCaaS)?

• Star2Star
• Unique Proprietary Technology
• 30-day Money-back guarantee
• 24/7 Multi-location US Based Support
• Pooling & Bursting Lines
• Free Next Business Day Parts Replacement & Free Software Updates
• Integration With Analog Devices
• Key System Emulation
• Door Strikes
• Overhead Paging
• An Industry Best 99.999% SLA For Uptime
• Flexible Solutions, Offering Cloud Or On-premise Solutions To Ensure Call Quality, Reliability, & Functionality

• Competitor Orange
• Additional Hardware Costs
• Uses 3rd Party Solutions
• Poorly Reviewed, Non-US Based Support
• Less Flexible Line Options Resulting In Busy Signals And Increased Costs
• Little To No Disaster Recovery Support
• Requires Customers To Use A Limited Number Of Phone Models
• Only Offers A Hosted Solution Without Traffic Shaping Or Enhanced QoS
• Maintenance Is Not Provided As Part Of Core Plan And May Require Additional Fees
• Cannot Provide The Benefits Of Multi-instance Solutions Based On PBX Technologies
• Prices Increase Steadily Over The Life Of The Service

• Competitor Red
• You Must Pay Initial Monthly Service Fees Even If You Cancel Within 30 Days
• No Key System Emulation
• Only Offers A Hosted Solution Without Traffic Shaping Or Enhanced QoS
• Video User Interface Lacks Intuitiveness
• 3rd-party Integrations Are Not Always Sufficiently Trained, Which Can Negatively Impact The Deployment Experience
• Additional Hardware Costs
• Only Offers Installation Support Over The Phone And Charges An Additional Setup Fee
• No Key System Emulation
• Poor Customer Support
• Desktop Application Has Stability Issues And A Non-intuitive Design
• Meetings Features Are Difficult To Find And Use