Your Ideal Contact Center Solution
Leverage The Next Evolution Of Contact Center Solutions
Bonus!... Download our ’Getting Started Guide: Contact Center’ just by filling out this form. Use this guided checklist to help you choose the best solution for your business needs!
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Connect With Customers & Employees
Star2Star’s contact center solutions include options ranging from departmental, designed for internal needs, to enterprise-grade for full-scale contact center companies. Whatever your needs, we have a solution that will work with you!
Purchase a standalone contact center or leverage it as an integration with your communications system. Get all the benefits of next-level contact center tools including agent login/logout, skill-based ring strategies, flexible queuing configurations, in-depth analytics, and more.
Top Benefits Of Our Contact Center Solutions
- • Standalone & Integrated Platforms
- • Departmental & Enterprise Options
- • Barge, Monitor & Whisper Features
- • Real-time Displays
- • In-depth Reporting
- • Cloud-based Recordings
No Matter What You Do, Star2Star Can Help
Thousands of customers in businesses of all sizes trust Star2Star with their Unified Communication needs. Here are just a few of them…
Star2Star Versus The Competition
- Star2Star
- Unique Proprietary Technology
- 30-day Money-back guarantee
- 24/7 Multi-location US Based Support
- Pooling & Bursting Lines
- Free Next Business Day Parts Replacement & Free Software Updates
- Integration With Analog Devices
- Key System Emulation
- Door Strikes
- Overhead Paging
- An Industry Best 99.999% SLA For Uptime
- Flexible Solutions, Offering Cloud Or On-premise Solutions To Ensure Call Quality, Reliability, & Functionality
- Competitor Orange
- Additional Hardware Costs
- Uses 3rd Party Solutions
- Poorly Reviewed, Non-US Based Support
- Less Flexible Line Options Resulting In Busy Signals And Increased Costs
- Little To No Disaster Recovery Support
- Requires Customers To Use A Limited Number Of Phone Models
- Only Offers A Hosted Solution Without Traffic Shaping Or Enhanced QoS
- Maintenance Is Not Provided As Part Of Core Plan And May Require Additional Fees
- Cannot Provide The Benefits Of Multi-instance Solutions Based On PBX Technologies
- Prices Increase Steadily Over The Life Of The Service
- Competitor Red
- You Must Pay Initial Monthly Service Fees Even If You Cancel Within 30 Days
- No Key System Emulation
- Only Offers A Hosted Solution Without Traffic Shaping Or Enhanced QoS
- Video User Interface Lacks Intuitiveness
- 3rd-party Integrations Are Not Always Sufficiently Trained, Which Can Negatively Impact The Deployment Experience
- Additional Hardware Costs
- Only Offers Installation Support Over The Phone And Charges An Additional Setup Fee
- No Key System Emulation
- Poor Customer Support
- Desktop Application Has Stability Issues And A Non-intuitive Design
- Meetings Features Are Difficult To Find And Use
Customers Testimonials
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" The price is great compared to other business communications solutions. They have an excellent help desk and I have rarely been down for any reason. Star2Star’s solutions just worked and got me up and running very quickly. "
- Betsy Clark from Ankle & Foot Associates -
" I love this company. They have always been there for my business no matter what and they have always answered their phones and are very fast at fixing what little issues I have had. "
- Charity Beeson from Bullards Towing
Recognized as the #1 Industry Leader
The Deloitte Technology Fast 500
Inc. 500 5000
IHS Markit
Stay In Touch With A Next-Level Contact Center
Contact one of our Solution Partners today to learn more, see a demo, and get a quote on the last Contact Center solution you will ever need!