Compliant Cloud Based Phone Systems
Star2Star helps agencies of all sizes bring their communications systems into the 21st Century.
Government agencies depend on their communications system to follow their mission. Agency workers must be able to communicate with co-workers, members of other agencies, and the public. Reliability is a special concern for agencies involved in health care, law enforcement, and disaster recovery where a dropped call could result in a lost life. Star2Star Communications guarantees 99.999% uptime reliability, and we proactively maintain it with 24/7 monitoring of all systems with StarWatch. We also offer extensive disaster avoidance and recovery protections including StarRecovery™, automatic forwarding of calls to remote locations, and voicemail access from email, so the public can get help when they need it most.
Government agencies typically have a far more rigid budget than private enterprises, making cost-effectiveness a high priority. The Star2Star system has been designed from the ground up to keep costs down to the greatest extent possible. Our hardware runs with lower operating costs than competing products. Our solutions don’t require expensive proprietary bandwidth. We offer leasing and low-cost phone options. We even offer pooling and bursting lines, allowing agencies to reduce the number of lines that they pay for while making sure no call ever gets put on hold.
Star2Star provides many features and services which can improve agency communications and operations. Solutions like Digital Fax, Analog Fax, Chat, Video Meetings, and Conferencing enable agencies to communicate in more ways than ever before. Features like Find Me - Follow Me, Mobile Softphone (iOS) and Mobile Softphone (Android), and Desktop Softphone enable mobile agents to remain in constant contact.