Employment

Cloud Based VoIP Streamlines Employment Agency Operations

Few industries are as dependent on communications as employment agencies, and Star2Star provides the reliability, advanced functionality, and cost savings needed to get the job done.


Reliability

Employment agencies must stay in constant contact with both job seekers and employers; otherwise they cannot bring the two groups together. Star2Star guarantees 99.999% uptime reliability so your communications never go down. We also offer extensive disaster avoidance and recovery protections such as StarRecovery™, voicemail access from email, and automatic call routing to remote locations and cell phones, which allow employment agencies to keep working even if their offices are no longer accessible. Star2Star even provides next business day parts replacement on all systems. 

Reliabiliy


Advanced Functionality

Any feature that improves an employment agency’s communications improves the agency’s overall operations. Star2Star provides a wide range of communications options with solutions for voice, fax, instant messaging, video, conferencing, voicemail, and more. Star2Star’s Contact Center makes it possible for even small employment agencies to easily run and manage an advanced inbound call center. Other features like cloud-based auto attendants and high quality calls greatly improve the experiences of job seekers and employers.  

Advanced Functionality


Cost Savings

Star2Star can dramatically reduce the communications expenses of employment agencies on a budget. Star2Star’s hardware requires fewer resources to run than most of our competitors. Star2Star does not require users to use expensive proprietary bandwidth. Perhaps most importantly, Star2Star allows users to pool lines between locations, allowing them to greatly reduce the total number of lines they are using. 

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Notification & Alerts Packaged Applications

Being able to communicate with jobseekers, employers, staff and others at a moment's notice is important. An emergency notification system lets you alert or update your individuals immediately and with minimal effort. Star2Star offers Mass Notification system applications, Urgent Notification packaged applications, Employee Alert Notification packaged applications and CRM integration for all these applications.

Urgent Notification

The Urgent Notification packaged application allows Star2Star system administrators to send notifications regarding urgent calls to designated text and email endpoints. This emergency notification app comes in two editions, allowing you to only pay for the features you need. Use cases for employment agencies include:

  • Facility Security Threats, Lockdowns & Crime
  • Severe Weather & Related Notifications
  • Building, Call Center & Facility Closures
  • Internet, Phone, Or Other System Outages
  • Fire Drills & Evacuations
Mass Notification

This notification system app enables multimodal notification capabilities for any number of recipients. Your Star2Star system administrators and managers can use this facility emergency notification system to send mass notifications via text and/or email, track acknowledgement of receipt, facilitate two-way interactions in near real-time, take secondary actions, and report on history. Use cases for employment agencies include:

  • Employer Closures, Limited Operation Hours & Changes in Opening Hours
  • Marketing Messages
  • Event Updates & Reminders
  • Mass Communication Notices to Onsite & Remote Employees
  • Employee Collaboration
Employee Alerts

This employee notification system app allows Star2Star system administrators to send alerts via email and SMS text messaging to all employees or designated groups. Employee Alerts also allows administrators to track and request acknowledgement of receipt and encourages instant engagement from employees with actionable links or phone numbers. This packaged app is available in all of our bundles. Use cases for employment agencies include:

  • Office, Employer or Facility Closures & Delayed Openings
  • Alternate Work Schedules
  • COVID-19 Impact Information
  • HR Updates & Reminders
  • Last-minute Reminders
CRM Integration for S2S Notification Systems

The CRM Integration packaged application integrates Star2Star solutions with CRM platforms to support click-to-call, inbound screen pops, and call detail tracking features within your own CRM. Our CRM Integration packaged app can minimize manual data entry, enable real-time screen pops via CRM for incoming and outgoing calls, automatically log calls via CRM, and allow users to Click-to-Call contacts from CRM screens.

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