Star2Star Offers Efficient, Cost-Effective Communications To Assisted Living Facilities
99.999% uptime, seamless connectivity, and peace of mind for every type of Assisted Living facility. You do not have to worry about your technology, and can focus on residents.
As pioneers of the world's only end-to-end communications system, we have created true and tested reliability solutions to offer built-in peace of mind. Our pure to on-premises cloud platforms come with a 99.999% uptime guarantee, 24/7/365 U.S.-based tech support, and built-in business continuity with StarReliant™.
Flexible & Cost-Effective
Keep your daily operations running smoothly with the flexibility of a mobile, scalable, and collaborative communications solution.
Leverages features like:
- Find Me/Follow Me Call Forwarding & Paging
- iOS & Android Mobile Applications
- Support For Legacy Phones & Hardware
- And More
Your staff and residents will enjoy a seamless user experience that allows you to focus on your business instead of your communications system. Plus, with all of the communications tools you need in one system, you can reduce monthly phone bills and maximize efficiency. Also, because all work is not handled on-premise, freely communicate with your staff if they have to work remotely. Explore our bundled package options or reach out so we can create a unique solution for your assisted living facility or facilities.
Security & Compliance
Keeping your healthcare facility communications secure is a top priority at Star2Star, which is why we offer solutions that are compliant with important industry standards like HIPAA, PCI, and others. Our solutions also leverage encryption, firewalls, 24/7 monitoring, and more protective measures to ensure your communications remain confidential. With our Desktop-as-a-Service solution, Assisted Living facilities can leverage built-in security features while working on the go with virtual apps and desktops. Plus, we provide E911 call routing that allows the administration to screen 911 calls for true emergencies and handle the rest in-house.
Notification & Alerts Packaged Applications
Being able to communicate with employees, residents and others at a moment's notice is important for assisted living facilities. A facility emergency notification system lets you alert or update your team, residents and their families immediately and with minimal effort. Star2Star offers Mass Notification system applications, Urgent Notification Packaged Applications, Employee Alert Notification Packaged Applications and CRM integration for all these applications.
The Urgent Notification Packaged Application allows Star2Star system administrators to send notifications regarding urgent calls to designated text and email endpoints. This emergency notification app comes in two editions, allowing customers to only pay for the features they need. Use cases for assisted living facilities include:
- Facility Security Threats, Lockdowns & Crime
- Severe Weather & Related Notifications
- Building & Facility Closures
- Internet, Phone, Or Other System Outages
- Fire Drills & Evacuations
This notification system app enables multimodal notification capabilities for any number of recipients. Your Star2Star system administrators and managers can use this facility emergency notification system to send mass notifications via text and/or email, track acknowledgment of receipt, facilitate two-way interactions in near real-time, take secondary actions, and report on history. Use cases for assisted living facilities include:
- Facility Closure, Limited Visitation Hours & Delays in Opening
- Marketing Messages
- Bill Reminders for Residents
- Event Updates & Reminders
- Employee Collaboration
This employee notification system app allows Star2Star system administrators to send alerts via email and SMS text messaging to all employees or designated groups. Employee Alerts also allows administrators to track and request acknowledgment of receipt and encourages instant engagement from employees with actionable links or phone numbers. This Packaged Application is available in all of our bundles. Use cases for assisted living facilities include:
- Office or Facility Closures & Delayed Openings
- Alternate Work Schedules
- COVID-19 Impact Information
- HR Updates & Reminders
- Last-minute Reminders
CRM Integration for S2S Notification Systems
The CRM Integration Packaged Application integrates Star2Star solutions with CRM platforms to support click-to-call, inbound screen pops, and call detail tracking features within your own CRM. Our CRM Integration Packaged Application can minimize manual data entry, enable real-time screen pops via CRM for incoming and outgoing calls, automatically log calls via CRM, and allow users to Click-to-Call contacts from CRM screens.
See how our bundles beat the competition and put more money in your pocket.