Valuable, Digestible Business Analytics
What Is StarReporter?
StarReporter is a package of 13 enhanced call detail record reports for Star2Star Cloud Connection Manager 2.0. These reports provide valuable, digestible business analytics to Star2Star customers. StarReporter is our stand-alone call reporting application that contains non-StarCenter Call Detail Record data drawn from the StarBox® Voice Optimized SD-WAN and Constellation Network.
What Reports Are Available?
High-level details like total calls, answered calls, missed calls, inbound calls, outbound calls, total time, average time, and et cetera at a location level
All of the call details for one or more locations and only includes the call detail records from the StarBox® Voice Optimized SD-WAN
The call detail records of any missed or no answer, inbound, outbound, and internal calls
The calls that have been answered, both inbound and outbound
All inbound details for non-StarCenter calls
All outbound call details
Call detail records for internal calls that occur behind your StarBox® Voice Optimized SD-WAN
Totals and averages by extension
Extension-level call details
Ring Group call detail data
Fax by Location
StarFax Personal and StarFax Classic detail records
Which phone numbers are called most and least frequently
The full call duration for any external calls to or from someone in your organization
How To Access StarReporter?
To access StarReporter, just log into the Star2Star Application Framework, select the StarReporter starlet from the menu, and begin viewing.
StarReporter has scheduled reporting built-in, with reports delivered via email. Reports can be run:
• Just Once • Daily • Weekly • Monthly • And at the end of the month
StarReporter requires Star2Star Cloud Connection Manager 2.0.