dealers

Star2Star Training Center

Welcome to the Star2Star Training Center. Below you will find links that provide access to Star2Star's comprehensive partner training modules. Select a course link below to find class information and Online Registration Forms. New Star2Star Dealers and Distribution Partners must fill out the Online Registration Form for each course they wish to attend. Please select from the following Training options below:

Dealer Training Classes

A required course for all new dealer principles/owners. Two-day class is held in our Sarasota, FL., training facility. This two-day training session focuses on selling the StarSystem and will cover business related processes including detailed Quote Calculator training, product and service overview, sales and marketing support, a technical overview of the Star2Star End-to-End Architecture, pre/post sales engineering support, ordering, number porting, finance policies and procedures, product overview of VOA circuits, Dealer Portal access and StarPedia resource library and a tour of our Tier 3 Data Center. During these sessions, you will also learn about the pre-installation survey. The actual configuration and implementation process of a working StarSystem is available on the Dealer Portal as an online tutorial for your technicians (see Technical Training Classes below).

View Upcoming Dealer Training Classes

Technical Training Classes -- Online

A required course for technicians who will perform StarSystem installations. Online tutorial course. This Online training session focuses on the technical side of the StarSystem. To participate, you are required to have a basic computer networking background. During these Video Tutorial sessions, you will learn about the configuration and implementation process of a working StarSystem and how to use the Star2Star portal for monitoring. After completing this course, you will know how to do a complete StarSystem installation.

View Technical Training Center

Configuration Training Classes

A required course for technicians who will perform StarSystem advanced configuration. Two-day class is held in our Sarasota, FL., training facility. This two-day training session focuses on developing and configuring advanced applications using the Star2Star system. The Star2Star system is feature rich and if configured correctly will enable your customer to meet or exceed the needs of their business. Please take this worthwhile opportunity to spend the time to learn how to maximize the potential of this total solution.

View Configuration Training Center

Sales Training Classes

This is not a required course. The Sales Training module is available as an Online tutorial course. This Online training session focuses on pre-sales system feature and benefit topics.

View Sales Training Center