Star2Star Provides The Advanced Features That Modern Call Centers Need
If your business operates an inbound call center, you need to check out what Star2Star Communications can do for you.
The call center industry has become increasingly competitive, with new features and services being introduced constantly. StarCenter™ is a complete, full-featured inbound call center only available from Star2Star that keeps users on the cutting edge. StarCenter™ makes it easy to add and administer queues and agents with an easy-to-use web-based interface. Star2Star delivers advanced and customizable features such as call routing, management, and reporting.
StarCenter's StarView feature gives call center managers the power to turn raw call center data into usable information that helps propel a business forward. StarView allows agents and managers alike to compare performance against peers or administrative benchmarks. StarView can display real-time information and summary reports of collected data.
Star2Star’s call center solutions are incredibly scalable. We make it as easy as possible to add new users so a call center can continue to grow unimpeded. Some of the largest retail and restaurant chains in North America already depend on Star2Star for all of their call center needs. Call centers that utilize Star2Star solutions are not limited by their technology and software.